Every lead, answered.
Every lead, booked.
Envoy is your AI web concierge and lead pipeline in one. It captures leads from Meta ads, WhatsApp, Instagram, your website and calls, qualifies them, follows up, books the appointment and hands hot leads to your team.
One pipeline, from first click to closed.
Most lead tools stop at capture. Envoy runs the whole journey: it captures the lead, qualifies it, follows up, calls, books the appointment and hands it to your team, all on one record.
How the lead pipeline worksCapture
Meta Lead Ads, Click-to-WhatsApp ads, Instagram and Messenger DMs, your website and inbound calls all land as one lead.
Qualify
The concierge answers from your knowledge base, asks your qualifying questions and fills custom fields and tags as it goes.
Nurture
Rules send approved WhatsApp templates, stage-entry messages and follow-ups, so no lead goes cold in silence.
Call
An AI voice agent calls new or cold leads, qualifies them out loud, and writes the summary into the lead.
Book
Appointments are booked in the chat, with automatic reminders before the slot and no-shows tracked.
Convert
Hot leads are routed to the right team with full context. Your people jump in, close, and push the stage forward.
Build once. Deploy everywhere.
Create AI chatbots trained on your business — then deploy them to WhatsApp, Instagram, your website, and voice, all from one place. No code required.
Explore the chatbot builderA visual chatbot builder that actually ships.
Configure your chatbot's personality, knowledge, and tools in one place. Set a system prompt, pick your LLM, and tweak the widget theme — then deploy with a single click.
Train your bot on your own data.
Feed it URLs, PDFs, sitemaps, or raw text. Envoy crawls, embeds, and indexes everything — so your AI answers from real knowledge, not hallucinations.
Deploy to every channel instantly.
One chatbot, everywhere your customers are. Copy an embed snippet for your site, connect WhatsApp via Meta Embedded Signup, or go live on Instagram DMs in minutes.
Chatbots that show, not just tell.
Let your bot surface product cards, lead capture forms, order confirmations, and action buttons — rendered inline in the conversation, not in a separate tab.
Voice conversations, powered by AI.
Go beyond text. Let customers speak to your AI assistant in natural language — over the phone or in your web widget — with the same knowledge base behind it.
One inbox for every
conversation.
When a human touch is needed, your whole team is ready. WhatsApp, Instagram, Voice, and Webchat — routed and managed in one calm workspace.
See how the inbox worksAn AI teammate who actually gets your business.
Envoy AI reads your product catalog, order history, and past replies — then drafts responses that sound like you. Every reply ships only when your agent presses send.
Four channels, one inbox.
WhatsApp Business, Instagram DMs, Voice and Webchat — routed, tagged and threaded by the same customer profile.
Analytics that close loops, not tabs.
Reply time, CSAT, backlog, load per agent — shown where you're already working. No separate dashboard app required.
Automations without the flowchart hell.
Tag incoming messages, route by keyword, auto-reply outside business hours, or trigger an AI draft — all from plain-English rules, not a 12-node diagram.
Trained on how your industry sells.
The same concierge and pipeline, set up around the stages, questions and follow-ups your business already uses.
Clinics & healthcare
Turn ad enquiries into booked consultations, with reminders that cut no-shows.
ExploreReal estate
Qualify buyers from property ads and book site visits automatically.
ExploreEducation & coaching
Answer course enquiries, qualify intent and book counselling calls.
ExploreD2C & e-commerce
Answer product questions, show product cards and follow up with buyers.
ExploreLocal & professional services
Qualify requests, book jobs and discovery calls, and route hot prospects.
ExploreRunning on Envoy.
From an aesthetic clinic in Kochi to a contact center partner serving four continents.
Clinic 7
A premier aesthetic clinic.
Kochi, Kerala
Skylux Inc
AI-powered cloud contact center solutions and Genesys Cloud implementation.
Serving the USA, Europe, Australia and Asia
Revaik
The AI product studio behind Envoy, Dialgen and revOS. We run our own enquiries on Envoy.
Kochi, Kerala
Start free.
Grow without surprises.
Per-seat pricing, conversations are unlimited. Cancel any time. 14-day trial on every paid plan.
Starter
For solo founders testing the waters.
- 1 seat
- 2 channels
- 100 AI drafts / month
- Basic analytics
Team
For growing support teams.
- Unlimited channels
- Unlimited AI drafts
- Automations + routing
- Collision detection
- CSAT surveys
Scale
For brands processing 10k+ conversations / month.
- SSO + SCIM
- Custom AI training
- SLA & audit logs
- Dedicated CSM
Questions, answered.
Something else on your mind? Email us.
What is Envoy?
Envoy is an AI web concierge and end-to-end lead management platform. It captures leads from Meta ads, WhatsApp, Instagram, Messenger, your website and phone calls, qualifies them with AI, moves them through a sales pipeline, books appointments, sends automatic reminders and follow-ups, and hands hot leads to your team in one shared inbox.
What does 'web concierge' mean?
A concierge greets every visitor, answers their questions and gets them to the right place. Envoy does that for your business online: it replies to every enquiry on your website, WhatsApp, Instagram, Messenger and phone, then books the next step or brings in a person.
How is Envoy different from a chatbot builder?
A chatbot answers questions. Envoy also manages the lead after the answer: it saves qualifying details to custom fields, moves the lead through pipeline stages, sends follow-ups and reminders, books appointments, calls leads with an AI voice agent and routes hot leads to your team.
Does Envoy work with Facebook and Instagram Lead Ads?
Yes. Connect your Facebook Page and new Lead Ads submissions arrive in Envoy as leads that can get an instant WhatsApp reply. Click-to-WhatsApp, Instagram and Messenger ad conversations land in the same pipeline.
Can Envoy call leads?
Yes. AI voice agents, powered by Revaik's Dialgen, handle inbound calls and run outbound call campaigns with quiet hours, retries on busy or no-answer, transfer to a human, and a written summary of every call.
Do I need a separate CRM?
Not to get started. Envoy keeps each lead's conversations, stage, tags, custom fields, notes and appointments in one place. If you already use a CRM or ERP, event subscriptions push lead and stage changes to it by webhook, and our team implements direct integrations with Salesforce, HubSpot, Zoho, Microsoft Dynamics 365 and ERPNext.
Where is Envoy available?
Everywhere. Envoy is built in Kochi, Kerala and is used by businesses across India, the GCC (UAE, Saudi Arabia, Qatar, Kuwait, Oman and Bahrain) and the USA.
How much does Envoy cost?
Starter is free with one seat and two channels. Team is $29 per seat per month with unlimited channels. Scale is custom. Conversations and leads are unlimited on every plan; voice minutes are an add-on.
Who makes Envoy?
Envoy is built by Revaik, a brand of SoftServedWeb LLP in Kochi, India. Revaik also makes the Dialgen voice agent platform and revOS.
Stop losing leads.
Hire your web concierge.
Connect your Meta ads, WhatsApp and website, train Envoy on your business, and let it answer, qualify and book every lead. Free to start, no credit card.