A shop assistant in every DM.
Shoppers ask about sizes, stock and delivery in Instagram DMs and on WhatsApp. Envoy answers from your catalog, shows the product, and brings them back when they go quiet.
- 1Browsing
- 2Interested
- 3Checkout sent
- 4Ordered
- 5Repeat
What Envoy does for you.
Product cards in the chat
Order lookups
Follow up on interest
Ads that start a conversation
The same pipeline, end to end.
Every Envoy pipeline follows the same six steps, set up around your business.
Capture
Meta Lead Ads, Click-to-WhatsApp ads, Instagram and Messenger DMs, your website and inbound calls all land as one lead.
Qualify
The concierge answers from your knowledge base, asks your qualifying questions and fills custom fields and tags as it goes.
Nurture
Rules send approved WhatsApp templates, stage-entry messages and follow-ups, so no lead goes cold in silence.
Call
An AI voice agent calls new or cold leads, qualifies them out loud, and writes the summary into the lead.
Book
Appointments are booked in the chat, with automatic reminders before the slot and no-shows tracked.
Convert
Hot leads are routed to the right team with full context. Your people jump in, close, and push the stage forward.
Questions, answered.
Something else on your mind? Email us.
Can Envoy show products inside WhatsApp or Instagram chats?
Yes. The product-card tool renders products with an image, price and button inside the conversation.
Can Envoy check order status?
Yes, through a data-lookup tool that calls your own API or webhook and replies with the result.
Stop losing leads.
Hire your web concierge.
Connect your Meta ads, WhatsApp and website, train Envoy on your business, and let it answer, qualify and book every lead. Free to start, no credit card.