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Meta marketing

Your ads bring the leads. Envoy works them.

Facebook and Instagram Lead Ads, Click-to-WhatsApp ads, DMs and Messenger all feed one AI concierge that replies in seconds and keeps following up until the lead books.

Connect your Meta accounts See the pipeline
MLead Ad · Instant form · 10:42
Full nameAnjali Menon
Phone+91 98••• ••210
Looking for2BHK, ready to move
Budget60–80 lakh
Tagged: meta-ad · stage: New lead
WhatsApp · 10:42
Hi Anjali, thanks for your interest in Skyline Residences. Two 2BHK units are ready to move in within your budget. Would you like to visit this weekend?
Yes, Saturday morning works
Booked for Saturday at 11:00. I'll send you a reminder and the location the day before.
Appointment created · stage: Visit booked
Speed to lead

From form to WhatsApp in seconds.

Ad leads cool off fast. Envoy replies while the lead still has your ad in mind, then keeps the conversation going without anyone on your team lifting a finger.

  1. 01

    Form submitted

    Someone fills your Facebook or Instagram Lead Ad. Envoy pulls the submission in from your connected Page.

  2. 02

    Lead created and tagged

    A lead record is created with the form answers, tagged with the source, and placed in your first stage.

  3. 03

    Instant WhatsApp reply

    A rule sends an approved WhatsApp template within seconds, while the lead still remembers your ad.

  4. 04

    Qualified and booked

    When they reply, the concierge answers questions, fills the gaps and books the appointment.

Every Meta surface

One concierge across Meta.

Facebook & Instagram Lead Ads

Instant form submissions become leads with every answer saved, ready for an immediate follow-up.

Click-to-WhatsApp ads

Ad clicks open a WhatsApp chat with a concierge that already knows your offers, prices and policies.

Instagram DMs

Replies to DMs from ads, stories and your profile, with the sender's username pulled in for context.

Facebook Messenger

Messenger conversations on your Page are answered by the same AI and handled in the same inbox.

Approved WhatsApp templates

Create templates, submit them to Meta and use them for follow-ups and reminders outside the 24-hour window.

See what ads turn into

Leads are tagged by source and moved through stages, so you can see how many ad leads reach a booking.
FAQ

Questions, answered.

Something else on your mind? Email us.

How do I connect Facebook Lead Ads to WhatsApp?

Connect your Facebook Page and your WhatsApp Business number in Envoy. New Lead Ads submissions arrive as leads, and an automation rule sends them an approved WhatsApp template straight away. Include a WhatsApp opt-in on your lead form so you can message them.

What happens when someone clicks a Click-to-WhatsApp ad?

The chat opens on your WhatsApp Business number, where Envoy's concierge replies immediately, answers from your knowledge base, asks your qualifying questions and adds the person to your pipeline.

Does Envoy work with Instagram and Messenger ads?

Yes. Instagram DMs and Facebook Messenger conversations, including those started from ads, are answered by the same concierge and land in the same inbox and pipeline.

Why does speed to lead matter?

A lead is most interested in the minutes after they submit a form or tap your ad. Replying while they still remember you makes a conversation far more likely than a callback the next day. Envoy replies in seconds, at any hour.

Can I message leads after the WhatsApp 24-hour window closes?

Yes, with Meta-approved message templates. Envoy shows when the 24-hour window is closing, lets you create and submit templates, and automation rules can send them for follow-ups and reminders.

Which Meta permissions does Envoy need?

When you connect a Facebook Page, Envoy asks for access to your Pages, Page messaging and lead retrieval so it can read Lead Ads submissions and reply in Messenger. WhatsApp is connected separately with Meta's Embedded Signup.

Stop losing leads.
Hire your web concierge.

Connect your Meta ads, WhatsApp and website, train Envoy on your business, and let it answer, qualify and book every lead. Free to start, no credit card.

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